Zhejiang TOPLEVEL Automation Equipment Co., Ltd.
Terminal Machine FAQ
Release time:
2024-08-01
Terminal Machine often encounter some problems during use. This article will introduce common questions and answers to help users better deal with abnormal situations.
As a common travel tool, Terminal Machine can provide fast and convenient automatic ticketing service. However, sometimes some problems may be encountered during use. Here are some common questions and answers
1. Problem: The Terminal Machine display is blank.
Answer: First check whether the Terminal Machine is powered on. If the power has been normal but the display is still blank, it may be a display failure, it is recommended to contact the relevant maintenance personnel to deal.
2. Problem: Cannot accept coins.
Answer: Check whether the coin input port is blocked and confirm whether the coin meets the specifications. If the problem persists, it may be a malfunction of the coin recognition system. It is recommended to contact maintenance personnel.
3. Problem: The printed bill is vague.
Answer: It may be that the print head is dirty or the printing paper needs to be replaced. You can try to clean the print head or replace the printing paper to print again.
4. Problem: Can't get change.
Answer: Check the change port for banknotes or a backlog of coins. If you still cannot change, it may be a change system failure and you need to contact relevant personnel for maintenance.
In short, when you encounter Terminal Machine problems, you must first deal with them calmly and try to eliminate some possible simple causes. If it cannot be solved, contact relevant service personnel in time to avoid delaying the travel plan due to problems.
1. Problem: The Terminal Machine display is blank.
Answer: First check whether the Terminal Machine is powered on. If the power has been normal but the display is still blank, it may be a display failure, it is recommended to contact the relevant maintenance personnel to deal.
2. Problem: Cannot accept coins.
Answer: Check whether the coin input port is blocked and confirm whether the coin meets the specifications. If the problem persists, it may be a malfunction of the coin recognition system. It is recommended to contact maintenance personnel.
3. Problem: The printed bill is vague.
Answer: It may be that the print head is dirty or the printing paper needs to be replaced. You can try to clean the print head or replace the printing paper to print again.
4. Problem: Can't get change.
Answer: Check the change port for banknotes or a backlog of coins. If you still cannot change, it may be a change system failure and you need to contact relevant personnel for maintenance.
In short, when you encounter Terminal Machine problems, you must first deal with them calmly and try to eliminate some possible simple causes. If it cannot be solved, contact relevant service personnel in time to avoid delaying the travel plan due to problems.
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Add: Building No.9, Fuliang Road, Chenzhai Industrial Zone, Tangxia Town, Ruian, Zhejiang Province, China P.C.-325200
MOV：0086-15258017693 (Lydia Huang)
Whatsapp：8615258017693